Operations Manager

The Operations Manager, under Global Talent Mobility, manages an assigned team tasked with servicing clients. The Manager will ensure Cartus is providing top block service and meeting the client’s operational objectives. Manage directly and by influence the Cartus suppliers and networks involved in assigned business portfolio, ensuring seamlessness of service delivery.

**MAJOR DUTIES AND RESPONSIBILITIES:**

**_Client Strategy_**

In conjunction with the Director, ability to translate and implement account strategies into operational/service delivery reality. Proactively engages with peers and understands the context of delivery.

**_Operations_**
Oversee allocation of resources and staff to maintain appropriate standards of coverage, addresses volume fluctuations and ensure availability of resources. Analyze, research, and identify team and supplier service issues, address said issues and make recommendations to the Director for improvements regardi...