Operations Manager (Software)

Managing a day-to-day operation for all the port (Westport, Kuantan, Kemaman, Lumut)

Responsible for overseeing the daily operational activities across Westport, Kuantan, Kemaman, and Lumut ports includes:

• ITAP System Management (Integrated Terminal Access Pass / Port Pass system)
  • Oversee the implementation and operation of the ITAP system across all ports.
  • Ensure proper registration, verification, and control of port users, vendors, truckers, and staff.
  • Collaborate with port authority and security for permit issuance and access rights.
  • Monitor system reports for usage trends, violations, and anomalies.
• Automated Gate System
  • Manage automated gate operations at all port entry/exit points.
  • Ensure gates are functional, efficient, and well-integrated with cargo handling systems (e.g. TOS).
  • Troubleshoot gate-related issues including system downtime, licen...