Job Description
About Winback
At Winback, we help leading brands turn customer lifetime value into their #1 growth lever.
Our team embeds directly with high-performing consumer brands like Coinbase, Hopper, Crocs, and Oats Overnight, taking ownership of lifecycle strategy, automation, and experimentation to drive measurable, compounding growth.
We're building the most advanced retention systems in the industry—pairing AI-native personalization, identity resolution, and human-led strategy to deliver real, incremental lift across channels.
About the Role
We're looking for an Operations Coordinator to join our operations team as Winback scales from 10 people to 60+.
You'll work alongside our Operations Manager to keep everything running smoothly. Payroll goes out on time. New hires have everything they need on day one. Contracts get signed. Client accounts get set up. Nothing falls through the cracks.
This role touches every part of the company—finance,...
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