Operations Manager

OPERATIONS MANAGER

Are you passionate about Safety & Security and seeking opportunities in the development of Security Professionals?

The Operations Manager leads and coordinates supervision, support Billy Bishop Toronto City Airport Security Contract. You will ensure adherence to company policies, perform administrative functions, assist in contract development and maintenance, and maintain proactive client relationships. Your role is pivotal to delivering efficient, compliant and high‑quality services at Billy Bishop Toronto City Airport.

What you will do:

• Lead, mentor, and supervise a team of two managers, 6+ supervisors, and over 75 unionized employees, cultivating a cohesive and high-performing team culture.
• Provide guidance and support to the operations team, setting clear expectations and fostering a sense of ownership in achieving company objectives.
• Devise and implement strategies to enhance operational proces...