Operations Manager

Room4 Media is a Creative Agency working with brands & businesses across the globe. We are looking for a highly experienced Operations Manager to take full ownership of daily agency operations, ensuring smooth execution across client services, production, finance, and project delivery.

This is not a pure process improvement role; it is for someone who thrives in the day-to-day execution of agency operations, ensuring projects run on time, teams are aligned, and bottlenecks are cleared before they escalate.

Key Responsibilities

1. Daily Operations Management

• Oversee all agency workflows to ensure smooth project execution.
• Be the go-to problem solver for Account Managers (AMs) and Project Managers (PMs).
• Ensure client scopes are clear and deliverables stay within budget.
• Track and manage workloads to prevent bottlenecks and overcapacity issues.

• Act as the bridg...