Operations Manager/Supervisor

Overview

Position: Chief-of-Staff to the President

Department: Shared Services Organization

Hours of Operation: Shifting, Holidays, Overime

Reporting Manager: President

Location: XMC BPO Manila Site, Philippines

Responsibilities

• Strategic Planning & Execution: Develop and execute company and client strategies to achievefinancial and operational objectives.
• Operational Efficiency: Identify systems and processes in need of greater efficiency andsynthesize information to develop actionable recommendations.
• Cross-functional Collaboration: Collaborate with cross-functional teams to drive growth,innovation, and excellence across the organization.
• Leadership & Influence: Foster a culture of high performance and inspire teams to exceed clientexpectations.
• Stakeholder Management: Serve as a strategic advisor and confidant to the CEO, providinginsights and recommendations on key business decisions...