Operations MIS Manager

Job Description

• Gather, validate, and interpret data from internal sources together with qualitative inputs from stakeholders, frontline teams, and customers where relevant.
• Own PMO and reporting requirements across the portfolio, including maintaining dashboards, trackers, management updates, and governance materials with clear status, risks, dependencies, and decisions required.
• Define KPIs and success metrics; track delivery, benefits realization and risks
• Maintain documentation (methodologies, assumptions, datasets, dashboards) for continuity

Job Requirements

• Advanced Excel/Sheets and PowerPoint/Slides; working knowledge of BI tools (Power BI/Tableau/SQL)
• Strong quantitative & qualitative analysis, including modelling and business case development
• Ability to structure ambiguous problems into clear hypotheses, workplans, and insights
• Effective stakeholder managemen...