Operations NorCal

Job Description for StygianHC NorCal Operations Staff Member Responsibilities: Receive process, and ensure accurate entry of data associated with orders Find product pricing and availability from standard suppliers for quote requests, This includes contacting suppliers to confirm prices, inventory, lead time, return policies, etc., in order to prepare a quotation. Use the the Stygian browser and AI tools to generate quotations for customers Generate quotes quickly and accurately, returning them on the same day whenever possible. For more complex quotes, the turnaround time objective is within 2448 hours. Take responsibility for accurate order execution upon receipt of a PO. Ensure bills are recorded correctly in our accounting system, and ensure that refunds are correctly recorded as credit notes. Track order shipments promptly, ensuring customers are notified of ETAs in a timely manner, guaranteeing on-time delivery, and assisting customers with returns, damaged or lost goods, and oth...