Operations Officer - Exports

Role: Operations Officer - Exports

Location: Abu Dhabi

Key Accountabilities of the role

• Exceptional delivery to ADIB’s valued internal/external customers, as per our set Standards and SLA/TAT with the business partnersli>
• Make sure to extend support to ensure swift operations to our IBG countries as per agreed SLA/TAT with them.
• Achieve overall objective of the institution with no significant complaints from our valued customers.
• Make sure to avail your leave according to the plan. Your annual leaves must not conflict with your back up staff. Unit leaves plan must be submitted to HR by the end of January every year.
• All HR mandatory training must be completed without fail as per HR directives.
• Focus on automation. Keep exploring opportunities to re-engineer existing processes to further enhance our productivity and efficiency.
• KPI/KRIs must remain intact. Transactions...