Operations Officer

Job Title: Operations Officer
Location: Pretoria

Job Purpose
The Operations Officer will support the efficient day-to-day operations of the company. The role is responsible for coordinating operational processes, supporting member services, ensuring compliance with industry regulations, and contributing to the smooth delivery of organizational objectives.

Key Responsibilities
Operational Management
•Oversee and support daily operational activities of the association.
•Monitor internal processes to ensure efficiency and effectiveness.
•Assist in implementing operational policies and procedures.
•Identify process improvement opportunities and recommend solutions.
Member Support & Administration
•Provide support to members regarding operational queries and processes.
•Maintain accurate member records and databases.
•Assist with onboarding new members and managing renewals.
•Coordinate meetings, training sessions,...