Operations Onroad Manager

Operations Onroad Manager - Australia & New Zealand
Location: Sydney or Auckland | Hybrid Working
Brand: AAT Kings 

About AAT Kings 

AAT Kings Group, part of The Travel Corporation, is a leader in premium guided holidays across Australia and New Zealand. We craft unforgettable journeys connecting people with iconic destinations, rich culture, and world-class experiences.

We are looking for a senior Operations Onroad Manager to lead our onroad teams and ensure consistent, high-quality guest experiences across Australia and New Zealand.

Role Overview

The Operations Onroad Manager is responsible for:

• End-to-end management of guided holiday delivery across Australia & New Zealand
• Leadership, coaching, and development of Travel Directors and operational staff
• Driving guest satisfaction, NPS (Net Promoter Score), and continuous operational improvements
• Ensu...