Operations Specialist

We're seeking an Operations Specialist with ride‑hailing, logistics, or on‑demand services. Someone who combines strong selling skills, analytical strength, and hands‑on operational execution to understand metrics and turn insights into action. You'll manage courier acquisition and relationships, support last‑mile operations, and promote Yango Cargo Delivery to small and medium businesses. The role requires confident English communication and a hands‑on approach, including spending up to 50% of your time in the field to identify opportunities and strengthen operations.
Responsibilities:
• Create effective operational flows in courier acquisition, planning, support, fleet, and partner relations management.
• Manage courier acquisition, engagement, and retention streams and relationships with courier companies.
• Implement special projects designed to improve metrics.
• Search and communication, sales of the Yango Cargo Delivery service to small and medium businesses.
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