Operations Specialist

Overview

We are seeking a detail-oriented and proactive Operations Specialist to join our growing Operations team. This role is critical in ensuring smooth and efficient management of our operational workflows — from onboarding and contract management to bordereaux processing and reporting. The ideal candidate thrives in fast-paced environments, is data-driven, and brings a passion for process improvement and collaboration across teams.

Responsibilities

• Manage operational workflows across onboarding, policy administration, and bordereaux lifecycle stages to ensure data completeness, timeliness, and accuracy.
• Collaborate with cross-functional teams (Data, Underwriting, Compliance, Finance) to maintain integrity across systems and processes.
• Support the centralization of master/reference data , ensuring consistent and auditable records across all operational systems.
• Monitor and report KPIs such...