Operations Specialist

Company:

Description:

We are seeking a talented individual to join our Benefits Operations Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Take ownership of and manage complex Benefits Operational assignments.

• Analyze and evaluate Benefits data files, identifying issues and discrepancies, and providing effective resolution of errors

• Maintain and enhance operation systems and tools, providing system support and ensuring optimal functionality.

• Generate and present operational reports to management, providing valuable insights and recommendations.

• Perform daily operational assignments and activities, including data analysis, system support, and reporting.

• Provide testing assistance and support for t...