Operations Specialist - Retail Training Focus

Elevate your career as an Operations Specialist focused on training and operations at The North West Company based in Winnipeg, MB. Use your skills in auditing and stakeholder engagement to boost operational performance.

In this role, you'll train and audit store teams while ensuring compliance with established operational standards and regulations. Your insights will help enhance customer service and overall productivity in the stores you oversee. This position requires a dynamic leader invested in team development.

Key Responsibilities:
• Train and audit merchandise and customer service programs
• Conduct performance audits and develop insights
• Collaborate to plan corrective actions for performance gaps
• Maintain compliance with workplace safety standards
• Monitor retail operational behaviors across teams

Requirements:
• 5+ years in retail management roles
• Experience with Indigenous communities hig...