Operations Specialist - Temporary Position, Full-Time

Operations Specialist - Temporary Position, Full-Time Primary Location Singapore Possible Hiring Locations Singapore Department 0820 - Service Delivery, Support and Vendor Management

We are looking for an Operations Specialist to coordinate and administer the execution of operational processes. The Operations Specialist will operate assigned services and/or support functions. The position may manage and coordinate the work of vendors to ensure deliverables meet requirements for quality, timeliness and stay within budget.

Key Responsibilities & Duties

• Case management and case monitoring and closing within defined service levels:
• Monitor, update and respond to cases.
• Communicate with applicants and/or ICANN's contracted parties worldwide (gTLD registry operators and ICANN-accredited domain name registrars), as well as internal subject matter experts, to obtain or provide required information.
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