Operations Specialist- Vietnamese (Remote, PHILIPPINES)

Essential Duties and Responsibilities

• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.

Job Qualifications

• At least 1 year working experience in any field
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is ab...