Operations & Strategy Lead at ZestyAI

Transform business operations at ZestyAI as a Business Operations & Strategy Lead. Drive AI-driven automation and enhance customer experience, all from a remote role.
In this individual contributor role, you will tackle complex cross-functional challenges and focus on enhancing processes from pricing to customer handoff. Collaborate with Sales, Legal, Finance, and Customer Success teams to ensure operational excellence while embracing AI for smarter workflows and systems.
Key Responsibilities:
• Coordinate enterprise opportunities from pricing to contract execution
• Partner with multiple teams to enhance operational efficiency
• Analyze and structure commercial terms for scalability
• Drive improvements in business workflows and identify bottlenecks
• Support operational initiatives like onboarding and renewals
Requirements:
• Proven problem-solving and structured thinking abilities
• Experience in operational or business process roles
• Familiarity wi...