Operations & Strategy Manager (Niagara Falls)

Overview

Operations & Strategy Manager

See Sight Tours · Niagara Falls, ON · Full-time, in-office · Tours, Hospitality, Workforce & Capacity Planning

Operations is the product.

Most tour companies focus on the tour. We focus on the system that makes 22+ cities run like one: demand forecasting, capacity planning, guide scheduling, vehicle utilization, quality assurance, and the data behind all of it. That system is our moat. We’re hiring an Operations & Strategy Manager to help us widen it.

About See Sight Tours

See Sight Tours runs small-group tour experiences across 22+ cities in North America. We pair boutique tour quality with regional operating scale: guides who know their cities, vehicles we own and operate, and a back-office built to make all of it look effortless. We serve 200,000+ passengers a year on roughly $15M in revenue — and we’re growing roughly 100% year over year. That means any product can take off in a month, and we...