Operations Supervisor ICQA, New Site

Description

The ICQA Process Assistant (PA) is a critical frontline leadership role responsible for managing all aspects of a shift within the Inventory Control and Quality Assurance department. The PA leads and directs a team of ICQA associates to ensure the most efficient use of labor hours while maintaining the highest standards of inventory accuracy, safety, and quality.

We are looking for a motivated and detail-oriented Process Assistant to join our ICQA team. In this role, you will serve as the shift leader for ICQA operations, supporting the Area Manager in driving inventory accuracy, count execution, and quality assurance across the fulfilment centre. You will mentor and guide associates to meet customer expectations by following standard work practices while keeping safety and quality top of mind.

Key job responsibilities
• Shift Leadership: Lead and manage the shift of ICQA associates, ensuring efficient staffing, task allocation, an...