Operations Supervisor

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Essential Duties and Responsibilities

• Reviews inbound appointment log and open order report each day in order to plan work activities.
• Plans inbound and out bound schedules accordingly to meet customer metrics.
• Determines staffing needs based on work load and schedules staff accordingly.
• Assigns workers to specific duties based on work load and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.