Operations Supervisor

What You Can Expect :

• Help the Head of Operations with proper evaluation of team members.
• Serve as Backup of the Head of Operations as required.
• First escalation of concern/ issues in any transactions.
• Submission of reports to the Head of Operations as required.
• Responsible for receiving the shipping order from the Principal/ Shipper/ Supplier and completing the Job Instructions from the Sales Department.
• The Customer Service (CS) team must review and ensure that the quotation and buying rates are clear.
• Send pre-advise to Consignees / Principals (e.g vessel details, documents confirmation)
• Responsible for creating jobs in the TMS (for shipments involving parties connected via EDI and shipments for parties not connected via EDI) and accepting EDI from the overseas office.
• Pickup/Truck delivery arrangement: Responsible for placing the booking request in RA1. CS should send the request via email and pr...