Job Description
What You Can Expect :
Help the Head of Operations with proper evaluation of team members.
Serve as Backup of the Head of Operations as required.
First escalation of concern/ issues in any transactions.
Submission of reports to the Head of Operations as required.
Responsible for receiving the shipping order from the Principal/ Shipper/ Supplier and completing the Job Instructions from the Sales Department.
The Customer Service (CS) team must review and ensure that the quotation and buying rates are clear.
Send pre-advise to Consignees / Principals (e.g vessel details, documents confirmation)
Responsible for creating jobs in the TMS (for shipments involving parties connected via EDI and shipments for parties not connected via EDI) and accepting EDI from the overseas office.
Pickup/Truck delivery arrangement: Responsible f...
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