Operations & Support Admin (PART TIME WFH) - b9mgk

Key Responsibilities

Tradify & Job Management

• Manage and maintain timesheets accurately
• Code jobs correctly, including multiple vehicles and job types
• Attach required photos and notes to jobs within Tradify
• Apply and manage coding templates
• Maintain clean, accurate job records ready for invoicing

Invoicing Support

• Draft invoices in Tradify
• Review and prepare invoices prior to export
• Ensure invoices are correctly coded and ready before being pushed to Xero

Phone Support

• Answer incoming phone calls
• Follow a provided call-flow template
• Capture and relay accurate customer and job information
• Maintain a professional and consistent phone presence

Email Management

• Monitor shared inboxes
• Sort and organise emails into folders
• Maintain inbox hygiene to ensure t...