Un
Posted:
February 28, 2026
Location:
Singapore, Singapore, Singapore
Job Description
- Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary
- Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements
- Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management
- Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis
- Proven experience as an Operations Engineer or similar role in an IT setting
- Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous
- Implement security and access control measures to control privile...
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Job Type:
Full-time
Location:
Singapore, Singapore
Posted:
February 28, 2026
Deadline:
April 09, 2026