Operations Support Executive

About Bayut & Dubizzle

Bayut & dubizzle are iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust us for the best platform for their needs.

Role Overview

As an Operations Support Executive, you will be responsible for managing customer queries and complaints, providing product support and information to clients, processing contracts and legal documents, modifying client packages/orders, and escalating complaints across communication channels.

Responsibilities

• Communicate with clients through various channels, providing product and service information and resolving product and service problems.
• Resolve p...