Operations Support Specialist

About Us

NewGen Cleaning Services is a growing commercial cleaning company providing janitorial and facility support services across Canada and the United States. We are currently seeking a highly organized and reliable Operations Support Specialist to support our janitorial operations at Vancouver Island University (VIU) in Nanaimo, BC.

This position is ideal for someone who enjoys administration, operations coordination, and working in a fast-paced environment while supporting both management and frontline staff.

Key Responsibilities

• Manage and organize operational paperwork and documentation
• Monitor daily activities and reports through the Lighthouse App
• Coordinate schedules and communication with supervisors and cleaners
• Assist management with employee hiring, onboarding, and termination processes
• Maintain inventory of cleaning supplies, consumables, and equipment
• Ensure all safety doc...