Operations Support Specialist

Location: Remote

Schedule: Full-time

Salary: USD

Hours: 9:00 AM – 5:00 PM EST

Overview:

We are looking for a detail-oriented Operations Support Specialist to support the day-to-day administrative and compliance functions of a home care agency. This role works closely with the Director/Manager and plays a key role in EVV oversight, data entry, caregiver coordination, and routine operational follow-ups. This position is ideal for someone who is organized, comfortable with systems, confident on the phone, and able to support leadership by keeping information accurate, up to date, and flowing smoothly.

Key Responsibilities:

EVV & Scheduling Systems

• Work daily within AxisCare
• Monitor and support EVV compliance, including reviewing visits and flagging issues
• Perform accurate data entry related to visits, caregivers, and clients
• Assist with resolving basic EVV exceptions and documentation gaps