Operations Support Specialist

Operations Support - Onsite

Advanced Excel and Excellent English Speaking Skills

About the Role:
We are seeking an Operations Support professional responsible for ensuring smooth day‑to‑day functioning of optometry practices across the group. This role plays a key part in maintaining business continuity through timely response to internal queries, coordinating locum requirements, managing documents and policies, supporting onboarding processes, and assisting practice operations with accuracy and strong compliance to procedures.

Key Responsibilities:

Operational Policy & Procedure Support

• Direct inquiries to the Document Hub and provide relevant guides
• Manage and update existing policies and procedures

Operations Inbox and Resigned Staff Support

• Redirect emails to correct departments
• Respond to internal queries promptly

Locum Coordination

• Send requirement emails to agencie...