Operations Team Lead: Coaching, KPIs & Flexible Schedule

Concentrix in Mexico City is looking for a Team Leader, Operations to supervise call center associates effectively and ensure performance metrics are met. Your role will involve coaching, motivation, and accountability of team members.

The ideal candidate will have an Associate’s degree and 2-4 years of experience, along with strong communication skills. A flexible schedule is required, and you will promote Concentrix values through your leadership.