Operations & Team Lead with Italian

**100% remote**



**What we do**



At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.



With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!



**About the team**



The team consists of 30 agents located across multiple countries, managed remotely to ensure seamless operations. This diverse group handles local driver coordination, operational support, and compliance tasks while working closely with various stakeholders. As a bridge to middle management, this position entails planning, executing, and managing a team and delivering the stated SLAs in addition to assisting in initiatives at a process level.



**Abou...