Operations Team Leader (EST Hours) - Remote

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success.

As our operations grow, we're looking for an experienced Operations Team Leader to join our remote team and take ownership of agent performance across multiple USA-client accounts.

PLEASE NOTE:

• Working Hours: Mon – Fri 9:00am – 6:00pm EST (16:00pm – 01:00am OR 15:00pm - 00:00am South African Time, depending on daylight savings in the USA), however must be flexible to work overtime and be available over weekends if needed.
• Work Environment: This is a fully remote working role.
• You will be require...