Ops Agent Admin

Job Overview

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Coordinates administrative aspects of the station/call centre and directly assists senior manager in achieving departmental goals.

Required Knowledge, Skills, and Abilities

• High school diploma or educational equivalent, with secretarial courses or business college training preferred.
• Minimum 2 years experience in a customer contact environment, of which at least 1 year in a secretarial/administrative role.
• Standard level proficiency with MS Excel and Word; PowerPoint experience is preferred.
• Strong verbal and written communication, interpersonal, and organizational skills.

Preferred Qualifications

• Bilingual in French and English (requirement).
• Valid driver’s license (Class 5, G, or 1(AZ)) with...