Job Description
Responsibilities
The primary responsibility of the Operations Agent is to issue freight quotations and to organize and coordinate the transportation of assigned shipments while ensuring customer requirements are met.
Main Duties and Responsibilities:
Provide freight quotations to existing and potential partners
Make bookings with airlines and the Gateway center
Process, manage, and distribute all required documentation related to transportation
Organize pickup and delivery of shipments
Handle and manage claims and exceptions
Identify supplier/subcontractor performance issues and propose improvement solutions
Monitor shipments and ensure smooth execution of delivery
Requirements:
1–3 years of experience in forwarding, logistics, or transport operations
Intermediate level of English (written and spoken)
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