Optical Engineer (DWDM)

Beijing Foreign Enterprise Management Consultants Co.,Ltd.

Full-time Santiago de Querétaro, Querétaro Física

Posted:

March 02, 2026

Location:

Santiago de Querétaro, Querétaro, Mexico

Job Description

Network surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbances. 
Solve all problems detected and ensure the correct handling of similar issues in the future. 
Create lesson learned of the problem handled and maintain lesson learned database updated. 
SPOC with field services engineers to work together on faults at the remote sites and to follow-up to close and record data on faults found in the network on the Trouble Ticket System 
Helping & coaching FO Engineers to develop and increase their competence 
Analyzing all sites down cases to identify if it was due to problems related to energy, if so proceed to handle the Trouble Ticket until the solution, otherwise send Trouble Ticket back to the customer. 
Monitors, performs troubleshooting, fault acknowledge and fault analysis (follow up and close trouble tickets) 
Create and sen...
                

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Job Overview

Job Type: Full-time

Location: Santiago de Querétaro, Mexico

Posted: March 02, 2026

Deadline: April 11, 2026