Oracle Fusion Cloud Enterprise Resource Planning (ERP) Implementation Support Engineer

Oracle Fusion Cloud Enterprise Resource Planning (ERP) Implementation Support Engineer – Oracle

Do you want to work with exciting customers across all sectors and grow your career with a technology leader? This role places you in the heart of Oracle Customer Success Services (CSS), supporting over 6,000 companies worldwide with Oracle Fusion Cloud applications. You’ll manage post‑sales support, solve complex technical and functional issues, and advocate for customer needs while working closely with internal Oracle teams.

Responsibilities

• Deliver post‑sales support and solutions to UK Government and commercial clients.
• Act as the main point of contact, facilitating relationships with Support, Product Management, XLOB, and internal Oracle employees.
• Diagnose, document, and resolve customer issues using automated technology and instrumentation.
• Provide strategic support to ensure the highest level of customer sati...