Order Coordinator

Job Summary:

We are looking for a reliable and detail-oriented Order Coordinator to join our team in the food industry. The ideal candidate will be responsible for managing customer inquiries and orders, ensuring accurate and timely processing, and supporting the preparation, packing, and dispatch of food products.

Key Responsibilities:

• Manage customer inquiries and process orders through chat, phone calls, or online platforms
• Encode orders and customer details into the company's master list or system
• Prepare and issue official receipts for customer transactions
• Coordinate with the production and dispatch teams to ensure accurate and timely order fulfillment
• Monitor and track all orders to maintain accuracy and efficiency
• Assist customers with booking deliveries or arranging riders/couriers
• Participate in packing and dispatching food items, ensuring proper handling and product quality
• Maintain o...