Order Desk Specialist

1. Role Summary
The Order Desk Specialist manages end-to-end order operations for APAC distributors—from order intake to final shipment and billing—working closely with internal teams to ensure accurate processing, on-time delivery, and smooth customer experience.
2. Key Responsibilities
Manage overall order operations for APAC distributors from order receipt to final shipment
Receive and review distributor purchase orders (product, quantity, pricing/terms, etc.)
Coordinate with relevant internal teams to confirm and adjust delivery/lead-time schedules
Work with logistics/warehouse and related teams to release shipping instructions and track shipment progress
Issue invoices and support accounts receivable follow-up (collections support in coordination with Finance/AR)
Handle order-related inquiries and support ongoing customer/distributor communication
Maintain and manage order-related data; identify process improvements through analysis to enhance operationa...