Order Fulfillment Associate

Qualifications

• High School, Vocational College or above.
• Fluent in Mandarin speaking and writing.
• At least one year of practical warehouse experience; e-commerce background is a plus.
• Familiar with inbound/outbound and inventory counting processes.
• Proficient in computer operations.
• Knowledge of WMS or ERP systems is preferred.

Responsibilities

• Order Wave Creation: Responsible for creating warehouse order waves according to order types.
• Document Management: Responsible for printing and matching warehouse shipping labels, picking lists packing lists, and cargo invoices.
• Order Monitoring: Monitor customer sales order, especially time-sensitive products, including order transmission and outbound shipping.
• Exception Handling: Handle and follow up on abnormal orders in coordination with customers.
• Customer Feedback: Verify a...