Order Management - Agent

Expeditors

Full-time Hanoi, Hanoi Material Recording, Scheduling, Dispatching, and Distributing Workers

Posted:

June 13, 2026

Location:

Hanoi, Hanoi, Vietnam

Job Description

Job Description
Job Purpose : Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Order Management department.
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operating system.
Track and trace Order management files as required.
Use workflows on daily basis to manage shipments
Monitor shipment reports to ensure total customer satisfaction
Ensure timely clearance and delivery of freight to customer for Import shipments.
Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
Ensure accurate and timely client and vendors billing
Manage intercompany invoice payments (i.e. via AJAX report)
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain st...
                

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Job Overview

Job Type: Full-time

Location: Hanoi, Vietnam

Posted: June 13, 2026

Deadline: July 23, 2026