Order Management Associate

ESSENTIALDUTIES AND RESPONSIBILITIES:
Processing sales orders for the company's sales divisions.
Developing documentation related to support.
Planning inventory control.
Arranging distribution of products.
Solving problems in cases of product returns.
Placing orders, processing return requests, and entering credits.
Handling customer inquiries regarding product information, ordering procedures, special orders, pricing, quotes, problems, returns, and shipping.
Communicating with customers about order status, any delays, or problems with their requests.
Serving as a liaison with third-party delivery services to coordinate deliveries and resolve problems.
Providing information and assistance as needed to inventory and warehouse personnel to expedite
processing of damaged and defective merchandise.
Performing additional duties as required or requested.

Desired Candidate Profile
The candidate should possess minimum of 1–3 years of experience i...