Job Description
Job Title
Order Management ManagerJob Description
Order Management Manager
Responsible for ensuring seamless endtoend execution of customerorders—delivering the right products to the right place at the right time while coordinatingcross functionally,optimizingorder flows, and driving continuous improvement across sales operations.
Responsibilities:
Managesend-to-endsales order creation and monitoring through both manual and automated channels, ensuring accuracy, protocol adherence, and proper handling of return flows.Overseethe full administrative lifecycle of orders from initiation to recognition.
Collaboratewith factory teams to navigateback orders, proactively resolving challenges to meet customer needs and sustain service quality. Leads weekly order book review meetings to align factory and market teams.
Providesexpert guidance on standard processes and SA...
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