Order Management (OM) Agent

Expeditors
Full-time Mississauga, Ontario Information and Record Clerks
Posted:
March 15, 2026
Location:
Mississauga, Ontario, Canada

Job Description

Job Description

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace Order Management files
  • Ensure timely clearance and delivery of freight to customer for Import shipments
  • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
  • Ensure accurate and timely client and vendor billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedure...
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    Job Overview

    Job Type: Full-time
    Location: Mississauga, Canada
    Posted: March 15, 2026
    Deadline: April 24, 2026