Order Management Specialist - Entry Professional (Outsource)

Working location: Foxconn Bac Giang Factory What will you do? The Order Management Specialist will act as the key liaison between customers, internal teams, and the contract manufacturing partner. This role ensures seamless order processing, from customer order intake to delivery fulfillment by the contract manufacturer, while maintaining high levels of accuracy, responsiveness, and customer satisfaction v Order Processing & Coordination Receive and validate customer purchase orders (POs). Enter and maintain orders in the ERP system. Provide input and collaborate with internal planning, supply chain, and production teams to ensure order fulfillment. v Contract Manufacturer Interface Convert firmed orders to the contract manufacturing partner. Follow up on order changes, rescheduling, or issues and communicate updates to stakeholders. Conduct good receipt from CM partner to internal ERP system v Documentation & Reporting Maintain accurate records of orders, changes, and communications. ...