Order Processor

Position Title: Order Processor

Work Set Up: Onsite

Schedule: 5:30 AM to 2:00 PM PH Time

Job Location: Clark Outsourcing - Clark Cityfront Mall

Quick Rundown:

We are seeking a detail-oriented professional to manage customer records, provide product information, and handle complaints with empathy. This role ensures accurate order processing, timely follow-ups, and adherence to company policies.

What You'll Do:

• Maintain Customer Records: Update and maintain customer records, including contact information, order history, and special requests, in the company's CRM (Customer Relationship Management) system or database
• Provide Product Information: Assist customers by providing product information, specifications, features, and benefits to help them make informed purchasing decisions
• Handle Complaints: Address customer complaints or dissatisfaction with orders in a timely and empathetic manner. Work towards finding sat...