Order Support Specialist — End-to-End Customer Care (US Shift)

Fusion CX in Colombia seeks a candidate to manage inbound and outbound customer interactions related to order status, scheduling, and issue resolution. The role requires strong English proficiency and the capacity to stay calm and composed in varied scenarios.

The ideal candidate will have 0-2 years of call center or customer service experience. Responsibilities include effectively communicating with customers and providing end-to-end resolution management for assigned cases.