OTC OM SME & Lead

Overview:

The Order Management Analyst – SME/Lead ensures high-quality, policy-compliant processing of customer orders across the Order-to-Cash (O2C) lifecycle. This role serves as the subject matter expert and first-level escalation point for complex or high-impact transactions, including pricing configurations, product mapping, and tables management.
Working closely with Sales, Pricing, Finance, Supply Chain, and downstream teams, this position protects revenue, strengthens data integrity, and ensures seamless order execution from intake through fulfillment and billing readiness.
Why Join This Team?

Competitive compensation and performance incentives

Flexible work arrangements supporting work-life balance

401(k)/RRSP matching (where applicable)

Professional development and internal mobility opportunities

Inclusive culture grounded in Diversity, Inclusion & Belonging

What You’ll Do:

Process and va...