Outbound Appointment Setter

We are looking for a dedicated Outbound Appointment Setter to support a healthcare organization in the neurological rehabilitation space.

In this role, you will focus on calling new and aged leads from the CRM to schedule medical appointments for Physical Therapists, Occupational Therapists, and Speech-Language Pathologists. This is not a basic confirmation role. It requires a consultative approach, active listening, and the ability to guide patients through intake questions while building trust.

You will play a key role in maintaining a consistent patient flow by engaging patients in thoughtful, empathetic conversations, documenting outcomes accurately, and driving show-up rates for scheduled appointments.

The team operates in a patient-first, collaborative environment that values professionalism, accountability, and genuine care for people.

Responsibilities

• Make high-volume outbound calls to new and existing leads from the CRM
• Engag...