Outbound Call Center Agent

Pacifica Continental
Full-time São Paulo, State of São Paulo Information and Record Clerks
Posted:
March 02, 2026
Location:
São Paulo, State of São Paulo, Brazil

Job Description

Our client, an important sports gaming house, is looking for an Outbound Call Center Agent to join their team.


As a Call Center Agent, you will be responsible for making outbound calls to potential customers to educate them on our sports betting and gaming services.

  •   Responsibilities: Contact existing customers in order to reactivate their accounts.


    Promote special offers and tailor-made campaigns based on their preferences.


    Develop strong customer relationships and enhance engagement.


    Implement customer retention strategies to increase business loyalty.


    Collaborating with CRM team and other departments to ensure high-level campaign results.


    Drive new customer acquisition through the conversion of leads into deposits.


    Build relationships with customers through effective communication and rapport-building techniques.


    Manage customer complaints and escalate as necessary.


    Keep accura...

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    Job Overview

    Job Type: Full-time
    Location: São Paulo, Brazil
    Posted: March 02, 2026
    Deadline: April 11, 2026