Outbound Call Centre Agent

The Outbound Call Centre Agent is responsible for proactively contacting potential customers to promote and sell insurance, financial, and other approved products. The role requires excellent communication skills, adherence to sales processes, ethical selling practices, and the ability to consistently achieve performance targets while delivering exceptional customer service.

Key ResponsibilitiesSales and Customer Engagement

• Conduct professional outbound sales calls to prospective customers.


• Promote and sell insurance, financial, and other approved products.


• Build rapport with customers and identify customer needs.


• Effectively handle objections and convert opportunities into successful sales.


• Follow approved sales scripts and compliance requirements at all times.


• Ensure customers are treated fairly and provided with accurate product information.

Compliance an...